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Quality system

Trust, but
verify — on camera.

Cast iron and enamel hide their sins until a customer drops something. Our system is designed so you never have to find out: four inspection gates, documented batches, and photo evidence at every stage.

NEOO QC laboratory

Four gates

Nothing skips a station.

IQC — Incoming

Every heat of iron analyzed by spectrometer; resin, oil and hardware suppliers on approved list with incoming checks.

IPQC — In-process

Casting visual + dimensional gates, machining first-article checks, coating thickness and adhesion per shift.

FQC — Finished

Load tests on furniture bases, 60h salt-spray, enamel boil & thermal-shock, food-contact batch reports.

OQC — Outgoing

AQL 2.5 random audit before sealing containers; loading photos and seal numbers sent to your inbox.

Documentation

Certificates and reports your retail buyer will accept

ISO 9001:2015BSCISGS Factory AuditLFGB (DE)FDA 21 CFR (US)Prop 65 (CA)EN-J 8 / CPC on request

Test reports are issued by accredited third-party labs (SGS / Intertek / BV) and archived per SKU for five years. Need a document for a buyer meeting? It lands in your inbox the same day.

Packing line: final inspection before boxing

Our claim, in one number

< 0.3%

Outgoing defect rate across all 2024–2025 export programs, measured at destination inspection. Claims settled in writing, credits issued within 7 days.

Request audit checklist →